Blog Archives

Welcome to the Virtual Crash Course in Design Thinking

Jul 10

Posted by Fred Zimny

Welcome to the Virtual Crash Course in Design Thinking.

“A 90-minute video-led cruise through our methodology”

Welcome to the d.school’s Virtual Crash Course resource page!

Read all at Welcome to the Virtual Crash Course in Design Thinking.

TRUST – Building Relationships between People and Organizations – Design Thinking Network (designthinkingnetwork.com)
Design-Thinking – DESIGN Thinking Review – How Companies Kill Innovation by … (scoop.it)
Design-Thinking – The Shape of Design | Design Thinking Foundations (scoop.it)
Design-Thinking – Why design thinking is imperative in successful communications and … (scoop.it)

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Posted in Because i like to share again and again, Front Office and Customer Service Operations, Knowledge management, Performance management, Recovery and the way out of the crisis, recession and depression

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Tags: Because i like to share again and again, Business, Critical thinking, Design thinking, Front Office and Customer Service Operations, Knowledge management, Performance management, Recovery and the way out of the crisis, recession and depression, Science in Society, Skeptical Inquiry, Stanford University, Technology, Tumblr, Vision, visionaries, vision things, trends

Design Thinking Seminar by Invitro

Jun 19

Posted by Fred Zimny

Coffee (by kata**)

A 3 hour Design Thinking Seminar delivered by Angela Koch of Innovation Consultancy Invitro Innovation. This seminar is available for delivery in Asia.

Companies are increasingly open to design thinking to drive innovation (innovationtools.com)
Mount Vernon To Host Design Thinking Summit Today | Mount … (serve4impact.com)
featured: What Is Design Thinking Anyway? (psfk.com)
MAAW’s Blog: Systems & Design Thinking: A Conceptual … (serve4impact.com)

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Tags: Asia, Critical thinking, Design, Design thinking, Science in Society, Skeptical Inquiry, Travel and Tourism, Tumblr, Vision, visionaries, vision things, trends

I Love User Experience – The Architecture of Understanding

May 20

Posted by Fred Zimny

See on Scoop.it – Designing design thinking driven operations

Slides from Peter Morville‘s talk at UX Lisbon 2012.See it on Scoop.it, via I Love User Experience…

See on www.scoop.it

I Love User Experience – The Architecture of Understanding (scoop.it)
5 Reasons Why Metaphors Can Improve the User Experience (serve4impact.com)
User experience is strategy, not design (experientia.com)
DESIGN Thinking Review – Design Thinking Toolkit for Educators (scoop.it)

Posted in Because i like to share again and again, Recovery and the way out of the crisis, recession and depression

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Tags: Because i like to share again and again, Design, Design thinking, Great Comet, Lisbon, Mario, Peter Morville, Recovery and the way out of the crisis, recession and depression, Tumblr, user experience, Vision, visionaries, vision things, trends

I Love User Experience – IA Summit Cross Channel Workshop

May 20

Posted by Fred Zimny

See on Scoop.it – Designing design thinking driven operations

Slides from my portion of the workshop with Peter Morville for the 2012 IA Summit.See it on Scoop.it, via I Love User Experience…

See on www.scoop.it

I Love User Experience – 5 Reasons Why Metaphors Can Improve the User Experience (scoop.it)
Customer experience: The natural ally for UX in business (experientia.com)
I Love User Experience – The Architecture of Understanding (scoop.it)

Posted in Because i like to share again and again, Front Office and Customer Service Operations, Knowledge management, Performance management, Social CRM and social business

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Tags: Because i like to share again and again, Companies and Consultants, Front Office and Customer Service Operations, Knowledge management, Performance management, Human Computer Interaction, IA Summit, Information architecture, Mario, Peter Morville, Social CRM and social business, Tumblr, user experience, Vision, visionaries, vision things, trends

10 design thinking tools for managers – My Design Notes

May 20

Posted by Fred Zimny

See on Scoop.it – Designing design thinking driven operations

Design thinking Tools http://t.co/cnox7Tzr...

See on mydesignnotes.com

MAAW’s Blog: Systems & Design Thinking: A Conceptual … (serve4impact.com)
Design is the Problem – Nathan Shedroff ” Design Thinking @ Haas (serve4impact.com)
Design-Thinking – Design Thinking + Business Thinking | Beyond Design, Inc. (scoop.it)
2012 Business weapon of choice: Design Thinking | d.studio (serve4impact.com)

Posted in Because i like to share again and again, Front Office and Customer Service Operations, Knowledge management, Performance management, Social CRM and social business

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Tags: Because i like to share again and again, Business, Critical thinking, Design, Design thinking, Front Office and Customer Service Operations, Knowledge management, Performance management, Science in Society, Skeptical Inquiry, Social CRM and social business, Tools, Tumblr, Vision, visionaries, vision things, trends

I Love User Experience – Design for Cross-Channel Experiences

Mar 21

Posted by Fred Zimny

Via Scoop.it – Designing design thinking driven operations

Slides for the IA Summit 2012 workshop, Design for Cross-Channel Experiences, by Peter Morville and Samantha Starmer.See it on Scoop.it, via I Love User Experience…

Via www.scoop.it

User Experience is Not a Feature by @TriKro (serve4impact.com)

Posted in Because i like to share again and again, Front Office and Customer Service Operations, Knowledge management, Performance management, Social CRM and social business

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Tags: Because i like to share again and again, Design, Design thinking, Front Office and Customer Service Operations, Knowledge management, Performance management, Goal (ice hockey), Great Comet, Mario, Peter Morville, Social CRM and social business, Tumblr, user experience, Vision, visionaries, vision things, trends

The high street is central to multichannel retail strategy: stats

Feb 29

Posted by Fred Zimny

Via Scoop.it – Designing design thinking driven operations

The UK’s shoppers are adopting mobile and tablets, yet the high street remains central to the research and purchase process.
Via econsultancy.com

The four top things my clients worry about- | Customer Experiences (serve4impact.com)

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Tags: Because i like to share again and again, Business, Critical thinking, David Jakes, Design thinking, Front Office and Customer Service Operations, Knowledge management, Performance management, Links, Misc. & Tweets, Recovery and the way out of the crisis, recession and depression, Science in Society, Skeptical Inquiry, Social CRM and social business, Tempered radical, Tumblr, Vision, visionaries, vision things, trends

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Personal Links

Verified Services

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Available for online help

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