Blog Archives

Angel Anderson’s why we share

User Experience Designers are increasingly asked to design for social engagement with features like following, commenting, and the critical piece of the viral web; sharing. Tweets, status updates, and

User Experience is Not a Feature by @TriKro (serve4impact.com)

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Posted in Recovery and the way out of the crisis, recession and depression

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Tags: Arts, Business, Companies and Consultants, Design, Design thinking, Human Computer Interaction, Recovery and the way out of the crisis, recession and depression, SlideShare, Twitter, Usability testing, user experience, User interface design, Vision, visionaries, vision things, trends

Johan Ronsse’s Designing better user interfaces

Feb 18

Posted by Fred Zimny

Designing better user interfaces sets out to teach interface design by talking through concrete examples: what works, what doesn’t work. A good interface consists of a thousand details done right.

User Interface is the next battlefield in consumer electronics (experientia.com)

Posted in Front Office and Customer Service Operations, Knowledge management, Performance management, Recovery and the way out of the crisis, recession and depression, Social CRM and social business

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Tags: Business, Companies and Consultants, Design, Front Office and Customer Service Operations, Knowledge management, Performance management, Human Computer Interaction, IPad, iPhone, Recovery and the way out of the crisis, recession and depression, Social CRM and social business, user experience, User interface, Vision, visionaries, vision things, trends

User Experience is Not a Feature by @TriKro

Feb 8

Posted by Fred Zimny

Via Scoop.it – Designing design thinking driven operations

Is anyone else out there sick of signing up for on-line products that don’t do what they promised? It’s only an MVP is a poor excuse for bad user experience.
Via grasshopperherder.com

User Experience Journey Map (serve4impact.com)

Posted in Because i like to share again and again, Front Office and Customer Service Operations, Knowledge management, Performance management, Recovery and the way out of the crisis, recession and depression, Social CRM and social business

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Tags: Because i like to share again and again, Business, Companies and Consultants, Design, Design thinking, Front Office and Customer Service Operations, Knowledge management, Performance management, Human Computer Interaction, Recovery and the way out of the crisis, recession and depression, Social CRM and social business, Television, user experience, Vision, visionaries, vision things, trends, Web design

Do complex user experiences really cause 50% of product returns? – Customer Experience LabsCustomer Experience Labs

Jan 7

Posted by Fred Zimny

Do complex user experiences really cause 50% of product returns? – Customer Experience LabsCustomer Experience Labs.

The day after Christmas, I spent the day at an absolutely mobbed shopping mall (Bellevue Square) swamped with people returning gifts. And that reminded me to write this blog post about product returns I’ve been thinking about for a long time and it seems like a good theme to welcome 2012 in with.