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Reading How multi-channel search marketing has become more social

Reading How multi-channel search marketing has become more social http://ht.ly/18H08e

Photocredit: http://ironponyfirst.blogspot.com/

Posted in Because i like to share again and again, Social CRM and social business

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Tags: Because i like to share again and again, Business, Customer Service Management, Marketing and Advertising, Social CRM and social business, Social media, Vision, Vision, visionaries, vision things, trends, Ways of Seeing

Recommended TED Nicholas Christakis: The hidden influence of social networks

Aug 21

Posted by Fred Zimny

We’re all embedded in vast social networks of friends, family, co-workers and more. Nicholas Christakis tracks how a wide variety of traits — from happiness to obesity — can spread from person to person, showing how your location in the network might impact your life in ways you don’t even know.

Posted in Front Office and Customer Service Operations, Knowledge management, Performance management

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Tags: Change, Front Office and Customer Service Operations, Knowledge management, Performance management, Nicholas Christakis, Social network, Vision, Vision, visionaries, vision things, trends, Ways of Seeing

Recommended: Fun at work or fun in work

Aug 19

Posted by Fred Zimny

Recommended: Fun at work or fun in work ? – Résumé : albeit the funny side of social media is often used as an argum… http://ht.ly/18DSw6

Photocredit:
Cicli Berlinetta

Posted in Because i like to share again and again, Front Office and Customer Service Operations, Knowledge management, Performance management

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Tags: Because i like to share again and again, Business, Front Office and Customer Service Operations, Knowledge management, Performance management, Vision, Vision, visionaries, vision things, trends, Ways of Seeing

Resolutions 2011: Think like a leader (John Dorris’ deck)

Aug 18

Posted by Fred Zimny

Think Like A Leader

View more presentations from John Dorris.

Photocredit: http://ironponyfirst.blogspot.com

Posted in Because i like to share again and again

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Tags: Because i like to share again and again, Business, Change, Leadership, Making sense of leadership, Transition, Vision, Vision, visionaries, vision things, trends, Ways of Seeing

Recommended deck: Customer value & Business value by system thinking

Aug 15

Posted by Fred Zimny

Business value by systems thinking

View more presentations from agilecoachnet.

Photocredit: http://www.candycranks.com/

Posted in Because i like to share again and again, Social CRM and social business

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Tags: Because i like to share again and again, Customer experience, Customer Management, Customer relationship management, Customer service, Customer Service Management, Social CRM and social business, Vision, Vision, visionaries, vision things, trends, Ways of Seeing

Recommended: 7 Lessons From Navy Seals

Aug 14

Posted by Fred Zimny

Recommended: 7 Lessons From Navy Seals – I just read a post that I liked called 7 Lessons Entrepreneurs Sho… http://ht.ly/18zBPe

Photocredit: http://charikichi.tumblr.com/page/2

Posted in Because i like to share again and again, Front Office and Customer Service Operations, Knowledge management, Performance management, Social CRM and social business

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Tags: Because i like to share again and again, Customer Service Management, Front Office and Customer Service Operations, Knowledge management, Performance management, Social CRM and social business, Ways of Seeing

Watch this video: Amazon founder and CEO Jeff Bezos delivers graduation speech at Princeton University

Aug 14

Posted by Fred Zimny

In this Princeton University graduation address, Amazon founder Jeff Bezos makes the case that our character is reflected not in the gifts we’re endowed with at birth, but by the choices we make over the course of a lifetime.

About Jeff Bezos

As founder and CEO of Amazon.com, Jeff Bezos defined online shopping and rewrote the rules of commerce, ushering in a new era in business. Time magazine named him Man of the Year in 1999.

Photo credit: http://www.copenhagencyclechic.com/

Posted in Because i like to share again and again, Recovery and the way out of the crisis, recession and depression

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Tags: Because i like to share again and again, Leadership, Recovery and the way out of the crisis, recession and depression, Vision, Vision, visionaries, vision things, trends, Ways of Seeing

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