Blog Archives

Recommended deck: A Content Strategy Roadmap by Kristina Halvorson

How to make a website: discover, define, design, develop, deploy. It’s a familiar framework for most of our project processes. Now along comes this content strategy thing. Sure, it sounds like a great idea, but how does it fit in with what we’re already doing? Walk through a a typical website project to find out how content strategy fits (and why it will make you so happy!)

Kristina Halvorson – Message and Medium: Better Content by Design (zeldman.com)

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Posted in Because i like to share again and again

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Tags: Because i like to share again and again, Content management, content strategy, Content Strategy for the Web, Kristina Halvorson, Site Management, Vision, visionaries, vision things, trends, Web Applications, Webdesigner Depot, Website

Booz co web-social-media-analytics a data and technology perspective

Nov 28

Posted by Fred Zimny

Via Scoop.it – Serve4impact: designing design driven operations

Publish Date: November 21, 2011 Author(s): Nair, Ramesh; Parande, Raj; Nair, Balu; Goryunov, Yuri Abstract: Web analytics is the measurement, collection, analys…
Via www.slideshare.net

Walmart Tops US Retailers in Social Media Stakes for Black Friday Holiday Sales (prnewswire.com)

Posted in Because i like to share again and again, Recovery and the way out of the crisis, recession and depression, Social CRM and social business

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Tags: Because i like to share again and again, Business, Google, IBM, Internet Marketing, Marketing and Advertising, Recovery and the way out of the crisis, recession and depression, Social CRM and social business, Social media, Vision, visionaries, vision things, trends, Web analytics, Website

Making Clients Part of the Design Process

Aug 22

Posted by Fred Zimny

All you need is love: the Client/Designer Relationship (freelancepreneur.wordpress.com)
The right and wrong way to create a design concept (xemion.com)
Top 7 Reasons to Hire a Large Design Company (xemion.com)

Posted in Front Office and Customer Service Operations, Knowledge management, Performance management, Recovery and the way out of the crisis, recession and depression, Social CRM and social business

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Tags: Arts, Business, Business Services, Clients, Design, Designer, Front Office and Customer Service Operations, Knowledge management, Performance management, Recovery and the way out of the crisis, recession and depression, Social CRM and social business, Vision, visionaries, vision things, trends, Web design, Website

Adam Connor’s Applying Filmmaking Tools and Techniques to Interaction Design

Feb 21

Posted by Fred Zimny

Photocredit: rhodyram

For a similar approach click here

Customer Experience is More Than Engagement (customerthink.com)
Example of a Customer Experience Survey (brighthub.com)
Using Customer Journey Maps to Improve Customer Experience (blogs.hbr.org)

Posted in Recovery and the way out of the crisis, recession and depression, Social CRM and social business

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Tags: Business, Business Services, Customer, Customer experience, Customer service, Recovery and the way out of the crisis, recession and depression, Salesforce.com, Social CRM and social business, Vision, visionaries, vision things, trends, Website, YouTube

Trend Reports are So Trendy Right Now

Jan 14

Posted by Fred Zimny

Found at Trend Reports are So Trendy Right Now.

This January, like most January’s, I have been pulled into a number of internal and external projects involving creating or updating trend reports for ongoing transactional surveys. Let’s face it – they’re addicting.

To be continued at http://blog.vovici.com/blog/bid/51876/Trend-Reports-are-So-Trendy-Right-Now